Privacy policy

Amcare India (“Amcare India,” “we,” “our,” or “us”) cares about your privacy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://amcareindia.com, use our interest form or contact channels, and our practices for collecting, using, maintaining, protecting, and disclosing that information (collectively, “Services”).

It is our policy to comply with applicable privacy and data protection laws in India, including the Digital Personal Data Protection Act, 2023 where it applies. If our privacy practices for certain services differ from those explained here, we will let you know when we ask for or collect your information.

By using or interacting with our website or Services, you accept the privacy practices described in this Privacy Policy. If you disagree with any part of this Privacy Policy, you must not use or access our Services.

Children

Our website is not intended for children under 13 years of age. We will not knowingly solicit or collect personal data from children under 13, except as permitted under applicable law. If we learn that we have received information directly from a child under 13 without a parent’s or legal guardian’s consent, we will make commercially reasonable efforts to delete such information. Contact us at info@amcareindia.com if you believe we have such information.

What data we collect about you

Personal data means information about an individual from which that person can be identified, directly or indirectly. It does not include anonymised data. We may collect:

Information you provide us

• Identification data — name, phone number, optional email address, and similar details you enter on the interest form or share by phone, WhatsApp, or email.
• Scheduling preferences — service interest and any message you choose to include.
• Communication data — messages you send our team, feedback, and language preference.
• Other information you choose to disclose about yourself in connection with requesting care or asking questions about our Services.

We do not collect payment card or online payment information on this website. Fees, if any, are discussed when our team schedules your visit.

Information automatically collected

• Device and browser data — hardware, operating system, browser type, and similar technical information.
• Website usage data — pages visited, approximate location derived from IP address, and referral source.

Information from third parties

We may receive information from analytics or messaging providers that support our website or communications (for example, email delivery or WhatsApp Business tools), subject to their terms and applicable law.

Aggregated data

We may create aggregated or anonymised statistics (for example, how many visitors use the contact form). Aggregated data that cannot identify you may be used for any purpose.

Why we process your personal data

• To respond to your interest-form or contact request and schedule a consultation
• To provide information about our Services
• To communicate with you by phone, WhatsApp, or email about your enquiry
• To improve our website and patient experience
• To comply with legal obligations and protect our rights and safety
• For any other purpose with your consent or as permitted by law

How we collect personal data

Directly from you when you use the website, submit the interest form, or contact us by phone, WhatsApp, or email. We may also receive technical and analytics information from service providers that help operate the site.

Disclosure of your personal data

We may share personal data with:

• Our care team and authorised staff who need it to schedule and coordinate your care
• IT and communication service providers (for example, email or hosting) who process data on our behalf under confidentiality obligations
• Third parties when required by law, court order, or to protect rights, safety, or property
• Your consent or at your express request

We do not sell your personal information.

Cookies and automatic technologies

Our website may use cookies or similar technologies to understand traffic and improve the site. You can set your browser to refuse some or all cookies; some site features may not work properly if you do.

Third-party links

Our website may link to third-party sites we do not control. Those sites have their own privacy policies; we encourage you to read them before interacting with them.

Retention

We retain personal data only as reasonably necessary for the purposes described above, including legal, operational, and care-coordination needs. Retention periods vary by data type and applicable law.

Your rights and choices

Subject to applicable Indian law, you may request access to, correction of, or deletion of personal data you have provided to us. Contact info@amcareindia.com. We may need to verify your identity before responding. We may decline a request where the law requires us to retain information or where changing it would affect accuracy of records we must keep.

Security

We use physical, electronic, and administrative safeguards designed to protect personal data from loss, misuse, and unauthorised access. No internet transmission is completely secure; we cannot guarantee absolute security.

Changes to this privacy policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will change when we do. Continued use of the website after changes means you accept the updated policy. Please check this page periodically.

Contact us

Questions about this Privacy Policy: info@amcareindia.com
Phone: +91 92194 26204
Address: 39 Mukta Vihar, Naini, Prayagraj – 211008, Uttar Pradesh, India

For clinical scheduling, use the interest form.